Online platform MediQuire provides personal analytical data to healthcare practitioners to help them target areas for improvement and develop their skillsets.

E-Health: Performance Metrics Designed to Help Physicians Improve their Skills

The Patient Protection and Affordable Care Act, signed into law in the United States in 2010, came into force in 2013. One effect of the new Act is to encourage the introduction of Electronic Medical Records (EMRs), which require the tracking of patient dossiers and clinician metrics on an individual basis. EMRs, digital tools for communicating patient data and helping to take medical decisions, can also be used to provide the sort of information that will help to measure and improve physician performance. This is precisely where MediQuire – a UK startup that has just emerged from the 2014 programme at US accelerator Blueprint Health, which specialises in helping fledgling companies pioneering new e-health technologies – is positioning its services. MediQuire has developed an online platform which provides analytical information on the performance of medical practitioners.

Analysing data in order to measure physician performance

Information from sources such as Medicare [the US health insurance system] metrics, guideline standards and performance comparisons relative to a physician’s peers are aggregated on the Mediquire platform, enabling practitioners to monitor their own performance. At the moment medical staff find it difficult to improve their basic knowledge and/or their practices, as the relevant data is often scattered among a number of different sources. Metrics are often handwritten, and they cannot always be read or understood easily. MediQuire co-founder and CEO Klaus Koenigshausen, describes his company’s mission as: “Turning data into quality improvements.” How the system works is that MediQuire will help a hospital to set up clinical performance indicators and extract data from the EMRs of a given practitioner’s patients. The clinician can then access a dashboard which provides notifications to inform him/her of the five major areas where there is room for improvement, plus a table which makes a peer comparison with the performances of other practitioners. The dashboard might for example advise a clinician to use a particular scanner for a brain scan, prioritise the use of an electro-encephalogram for patients suffering from blackouts, use intra-venous medication for children, etc.

Potential cost savings

On the administrative side, the platform is able to help track clinician performance and see which physicians are taking any notice of their personal dashboards. Hospital administrators can thus manage a range of performance indicators relating to their medical team and encourage practitioners to take responsibility for their own activities. Klaus Koenigshausen believes that the MediQuire platform could lead to considerable cost savings – up to $10 million per year – given that the time currently spent manually processing practitioner and patient files and analytics represents a considerable cost item on hospital administration budgets. MediQuire offers its services on the basis of a subscription to SaaS (software as a service), charging a hospital between $100,000 and $200,000 a year for the licence. Today the company is targeting General Practice groups plus hospitals in the United States. MediQuire’s first customer is Providence, a large US healthcare organisation made up of 27 hospitals with over 3,000 practitioners.

By Eliane HONG